Terms and Conditions for Rentals
Rates
Rates are in New Zealand dollars (NZD). 15% Goods and Services Tax (GST) is included in all rates with exception to the delivery vans and trucks
All other vehicle prices normally include gst ,unlimited kilometers and standard insurance.
Credit card
We accept Visa, Mastercard and Amex. We do charge a 3.5% fee for amex cards which is the commission we are charged
Classification/Substitution
We do not guarantee a specific make or model of car-only the general classification. We will do our best to supply the class of vehicle quoted at the time of reservation but reserve the right to substitute to an upgraded class- at no additional cost to the hirer.
Drivers License
Minimum vehicle rental age is 21 years. Drivers must have a full non-provisional license written in English or, if in another language, be accompanied by a certified English translation. All drivers wishing to drive a rental vehicle must present their license at the time of hire.
Rental duration
Rental days are calculated on a 24 hour basis from time of pickup.
There is no refund for early returns
No Smoking
All of our vehicles are non smoking and we hope our customers respect this rule.
Email Confirmation
If you are a HOTMAIL, GMAIL or YAHOO! email user and cannot see your booking confirmation email in your inbox, please also check you spam/trash folder for your booking confirmation message.
Pick up and Delivery Service
We offer a pick up service for cars and s/wagons from any location within the Auckland metropolitan area.a minimum hire period applies. This service is available during normal business hours. Outside of business hours you must make prior arrangements and an additional fee will not be charged.
Insurance Cover
Standard insurance has a maximum potential liability of $1250.00. Full exclusions to this liability are contained in the auto rental agreement but include:
Where the driver is driving under the influence of drugs or alcohol
Where the vehicle is in an unsafe condition that arose during the hire
The vehicle is driven by and un-authorised or unlicensed driver
The vehicle is wilfully or recklessly damaged by the hirer or driver
Where the driver is driving on the wrong side of the road.
INSURANCE KNOCK DOWN(IKD)
At the time of hire, customers will be offered IKD This reduces the maximum potential liability from $1250 to a maximum of $250 The additional cost for IKD is $18.00 per day on vans and trucks,$12.00 per day on all other vehicles.